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Friday, April 19, 2013
GREAT NEWS From ETSY - New Digital Goods Delivery Process
If you are an e-pattern e-book, e-printable, and e-tutorial crafts seller like I am you'll be happy to know that Etsy just announced that they have a new delivery process for digital goods. What this means is that if you sell downloadable items (like, e-patterns,e-books,e-printables, e-tutorials, etc.) then you can now upload your digital file(s) to the your listing whereby your buyer will be be able to automatically download it once payment has been made.
Plus, you can upload up to five digital goods for any one item listing which means you can sell digital goods with multiple files.
If your customers have a problem with their download they can contact Etsy's Support team at https://www.etsy.com/help/contact .
According to Etsy - After purchasing a digital file, you’ll see a link to the Downloads page. Here, you can download all the files associated with your order. Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on Etsy, confirmation may take a few minutes. You’ll see a notice at the top of the page, if your payment is still processing. Etsy will also send you a download notification email separate from any transaction notification emails you receive from Etsy and/or PayPal. You can also access your download file from your Etsy account. Just go to the Purchases page and look for your order then click Files Ready to Download.
This is GREAT news for sellers of digital goods (i.e. e-products) as you used to have to email your digital goods to your customer as an attachment in a separate email.
For more information please check out Etsy's New Delivery Process for Digital Goods on Etsy Blog Post and their "frequently asked questions" page.